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FREQUENTLY ASKED
QUESTIONS

  • Do you Export or send order internationally?
    Yes we do export our soap. Please contact us directly for shipping rates and lead times. admin@limesplice.com
  • Where do you ship to? What are the local shipping costs?
    We ship orders all around Australia. We offer a flat shipping rate for all retail orders under $100. If a retail order is over $100 we ship for free. Wholesale orders are calculated at check out.
  • Where are you located?
    We are in Melbourne Australia. We deliver all over Australia. We also offer click and collect.
  • What is the difference between Retail and Wholesale orders?
    Retail orders are for customer who only require one or two items and are not resellers. Wholesale order are for customers that are resellers and buy in bulk at discounted prices.
  • Can I set up a wholesale account for my business or school?
    Yes, We offer wholesale accounts to business customers. Simply. fill out your details on login or register to become a member. Registered customers will also be first to receive news of sales or clearance items.
  • Do you use Fragrant Oil?
    No. None of our soaps contain fragrant oil. We only use quality natural essential oils.
  • Do you use synthetic preservatives?
    No we don't use any preservatives. We add natural Vitamin E to our soaps which is a know natural preservative.
  • What are the ingredients of Wild Essence Soap?
    Our Base ingredients: Coconut Oil, Olive Oil, Organic Caster Oil, Shea Butter and Coconut Milk. For information about these products, please see our blog... Link Below
  • Is the soap tested on animals? Is it made from sustainable ingredients?
    None of our soaps are tested on animals. Only willing family members. We do not use Palm Oil. We have a strong policy against palm oil. We only use sustainable oils and we hand mix all the oils in small batches.
  • Do you manufacture private label soap?
    Yes, Please call Linda on +61438375115 to discuss any wholesale orders or for more information on private label batching. We can make soap for your own label, we can press logo into soap or box soap for your company. We have a range of boxes to choose from. We can also offer a labelling service. We can package and label your products. We have minimum orders for these services, depending on what your requirements are. Please email us: admin@limesplice.com
  • Do you use Palm Oil?
    No we don't use any Palm Oil in our Soaps. Please check our blog on our reasons for not using Palm Oil.
  • Who makes Wild Essence Soap
    Wild Essence is our registered Trade Mark for our Natural Soap. We manufacture all our own soap with natural ingredients
  • How does the Wholesale Mother's Day and Father's Day Orders Work?
    Simply choose the item required. A wholesale discount structure is available on the quantity button. Each item in these categories have wholesale discounts depending on the amount of each item you order. The larger discounts apply to customers who order the larger quantities. Please contact us directly if you need help with these orders. admin@limesplice.com or phone 0438 37 5115
  • Do you sell wholesale Mother's Day or Father's Day Gifts to Schools
    Yes we sell all these Gifts in Wholesale quantities to schools and other resellers.
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